REALLY?!?!?!

This really is not an "Amber moment" is more of just my luck! So Tuesday night I sit down and open my laptop to do my homework, I hit the power button and notice that most of the screen is white mixed in with some funky lines and then the top half is completely broken and shattered. That is when I notice all around it is broken! Some how this weekend when it was in the back of our truck it got stepped on or smashed. So yesterday around noon my dad, Shane and I go to best buy to look at laptops and see if there were any good deals. I could not find one I really liked and I knew that I would like a MacBook but they were way to much, but I looked at them anyway and ended up buying one. The guy who was helping us told me that they only had one in stock and that is had already been opened but it was most likely that someone opened it to use it as the display and didn't realize one was already out so they put it back. So I am thinking okay that is fine with me plus I get a ten percent discount for it being an open box. The total with everything was over 1,500 which I think is ridiculous! Anyways we spent around three hours there and so by the time we are taking my dad back to work a I figured by the time I got home I would have to start getting ready for work, having not really slept the night before I decided to take the night off. We had to drive out to the best buy in Murray to pick up this program called Parallel so I can run all the stuff on windows for school. By the time we get home it was four-thirty, wanting to play with the MacBook I opened it and I was not very happy!! It was dirty and disgusting! It looked like someone ate chips and nasty other things and rubbed it all over the place plus there was this giant nasty sticky looking thing on it. I called them back and told them I would be returning it because that is gross, they tell me they wont get any in within the 14 days I need to return it. I had them check and see if any other places had it in stock, he said the one in SSL had 2 and the one in Orem had 5. For some odd reason my brain actually worked and I thought I better call the one in SSL and make sure they have one, turns out they didn't! By this time I just want to take it back and just get the money back. So we get back into the car and drive back to best buy, the guys at the customer service desk were really nice and when I showed them what I was sold the manager was not to happy! Turns out they sold me a display model, if they would have told me that from the beginning I would have never bought it no matter the deal I was getting! AFTER that we drove down to the apple store and got one from them, they were AWESOME!! I don't know why we didn't go there in the first place! Oh and it turned out to be cheaper getting it there! Now that it was around 8 when we got home I decided I would download the parallel program so I can get my school work done. While it is installing the program I read the user guide, it said that when it gets done it will tell you to reboot the computer, well it gets done but all it says is download was successfull never ONCE did it say anything about rebooting it. I figure it did not need to do it then and continue on, I do the activation key and register it and all that jazz, but then when I try to run the program it does not work so I uninstall it and then re-download it . This time it gives me the reboot option so I click on it. The user guide says that I can go back into the program and continue to finish it, well I try that but it does not work. I have now installed and uninstalled the program so many times I have lost track! Oh and I think I messed it up by already doing the activation key and registering it, so after Shane wakes up and goes to work I get to call more people and ask them how to help me and hopefully they can dumb it down to my level so I can understand what I need to do!